Privacy Policy

Personal Information We Collect

When you visit RespondCapture's website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse RespondCapture's website, we collect information about the individual web pages that you view, what websites or search terms referred you to RespondCapture's website, and information about how you interact with RespondCapture's website. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
• "Log files" track actions occurring on RespondCapture's website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse RespondCapture's website.

How Do We Use Your Device Information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize RespondCapture's website (for example, by generating analytics about how our customers browse and interact with RespondCapture's website, and to assess the success of our marketing and advertising campaigns).

In some cases, we may handle so-called "special categories of personal data" about you, which may be considered sensitive. Before we handle sensitive personal data about you, we require your consent to do so. We, therefore, ask you to use the dedicated contact forms on our websites for submitting any sensitive data. The contact forms enable you to give us the consent required under applicable data protection legislation. Such consent may, of course, be withdrawn at any time. We will not handle any sensitive personal data that we are not permitted by you to handle, or that you have not provided us with. A limited amount of our personnel will have access to your sensitive personal data, and after handling your sensitive data in accordance with your request, we will erase the data as soon as possible.

Sharing Your Device Information

We share your Device Information with third parties to help us use your Device Information, as described above. For example, we may use third-party services to power our online advertising and analytics. When you visit RespondCapture's website, third parties may place cookies on your browsers for targeted advertising purposes.

We also use Google Analytics to help us understand how our customers use RespondCapture's website; you can read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.

Finally, we may also share your Device Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Personal Data You Provide

We may collect and store Personal Data that you choose to voluntarily provide to us when you contact us for business purposes, i.e. send an email to a RespondCapture email address, submit your information in any contact form on our site, call us, etc. Personal Data may include your name, email address, organization name, and telephone number. We use the information you provide to respond to your inquiry or business request. We may also use your information to communicate with you via our email newsletter or for other marketing-related materials.

Do Not Track

Please note that we do not alter RespondCapture's website data collection and use practices when we see a Do Not Track signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if you would like to exercise your privacy rights, please contact us or use the information below to send us a message.